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Connect One Health is your expert at guiding you through the Medicare health plan maze. We are here to help you understand your choices and answer all of your questions about Medicare, Medicare Advantage, and the Prescription Drug plans. We can help you with questions about Supplemental Insurance, and Medicare B. We are patient, and we explain things in plain English.

There are several ways to contact us. You can call us toll free at 1-877-766-4448 to talk with one of our helpful professionals. You can also chat live with one of professionals through our Internet Chat link. We are here to make this easy for you. Contact us today.

Questions? Call Us at 1-877-766-4448

Our staff is ready to answer all your questions.

Medicare: Basics

Quick FAQ

Accessing Medicare Benefits: What happens after I Enroll?The big change occurs about three months before your Medicare Eligibility Date. You should receive your official Medicare card in the mail. If you do not receive a Medicare card in the mail within 60 days of your Eligibility date, call Medicare at 1-800-Medicare and let them know you have not yet received your Medicare card.

Most people are enrolled in Medicare automatically when they begin to draw their social security or when if they have been disabled for 24 months. If you need to enroll in Medicare you can do so online at Medicare.gov. It is important that you enroll before you eligibility date. There are penalties and are applied and for Medicare Part B those additional costs are extend for your lifetime.

Once you receive your Medicare cards examine the cards and make sure that your name is spelled correctly. The cards will also indicate when your coverage starts. Once your eligibility date has occurred you may use your Medicare benefits.

Questions? Call Us at 1-877-766-4448

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Does Medicare Cover Eyeglass Care, Hearing Aids, or Routine Dental Care?Sadly, Medicare does not cover additional services such as eyeglass care, hearing aids or routine dental care. Those basic services were not included in the Medicare list of benefits. To change that, Congress would need to change the Medicare laws to include these services.

The Exceptions are when routine dental care is part of a Medicare covered treatment. An example of this would be a procedure that needed to extract teeth in preparation for the treatment of cancer via radiation therapy. This example shows that while tooth extraction is not a covered Medicare Benefit, it can be covered as part of a Medicare covered treatment.


1 people found this faq useful.

What is Medicare Advantage?Medicare Advantage is officially called Medicare C. Medicare C is Medicare A and B but managed by private insurance companies.

Medicare Advantage Plans vary from one private insurance company to the next, but they must cover all of the services covered in Medicare part A and B. Features to look for are lower deductibles and extra services that are not included in Medicare Part A or B.

Medicare C or Medicare Advantage is optional and you can sign up for either Medicare Part A and B or Medicare C. The Draw back to Medicare C is that Medigap plans to not apply to Medicare Advantage and you cannot buy a private insurance plan that will cover the gap between Medicare Advantage and out of pocket expenses.


1 people found this faq useful.

 What if I have a Secondary Health Care Insurance?The answer to that question depends on the rules of Coordination of Benefits. Sometimes Medicare will pay first, and your secondary insurance will pay second. Sometimes it is the other way around. What happens is that each type of insurance that you have is listed as a payer. Then each payer is assigned a number Primary payer, Secondary payer, etc. Who pays first is determined through a range of rules.

Things you can do to Help the Process

Give all of your insurance cards to your healthcare provider to copy. This helps your healthcare provide sort out who to send bills to first. You can call the Benefits Coordination & Recovery Center at 1-855-798-2627 toll free. Have your Medicare card handy when you call. This is a company that acts on behalf of Medicare to help answer questions about pay order for Medicare.

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